Cancellation policy
This policy applies to all subscription orders placed through norilia.shop.
1. Subscription Terms
When you subscribe to Norilia Fermented Black Garlic Extract, you agree to receive recurring shipments at the interval selected at checkout. Your payment method is charged automatically before each shipment.
2. Minimum Commitment
All subscriptions require a minimum of two shipments. You may not cancel your subscription until your second shipment has been processed and dispatched. This minimum commitment is clearly stated at the point of purchase.
3. Managing Your Subscription
You can manage your subscription at any time through the "Manage Your Subscription" link in our website menu.
From there you can view your next billing date, update your payment method, change your shipping address, pause your subscription, or cancel your subscription (after the minimum commitment has been fulfilled).
4. Cancellation
After your minimum commitment of two shipments has been fulfilled, you may cancel your subscription at any time. No notice period is required.
If you cancel after your payment method has been charged for an upcoming shipment, that shipment will still be dispatched to you. You have already paid for it and will receive it.
If you cancel between billing dates, no further charges will be made and no further shipments will be sent.
5. Pausing Your Subscription
You may pause your subscription at any time through the "Manage Your Subscription" link. While paused, no charges are made and no shipments are sent. You may resume your subscription at any time.
6. Refunds on Subscription Orders
Individual subscription shipments are subject to the same refund policy as one-time purchases. See our Return and Refund Policy for details.
7. Contact
If you have difficulty managing your subscription through the website, email stahl.charley4@gmail.com with your order number and we will assist you.
Norilia